Poly ai

PolyAI's main features include customer-led conversations, accurate resolution of customer calls, driving insights and opportunities, and collaborative innovation with businesses to deliver customized voice assistant solutions in a short timeframe. The voice assistants allow customers to speak naturally, interrupt, ask questions, and move between topics, while also resolving over 50% of customer calls and providing valuable insights for operational improvements and business opportunities. Additionally, PolyAI collaborates with businesses to deliver innovative voice assistant solutions within 6 weeks or less.

Poly AI's applications include bookings and reservations, call routing, authentication, troubleshooting, automated FAQs, multilingual account management, order management, billing and payment, personalized service, conversational data and insights, and zero touch resolution.