PolyAI's main features include customer-led conversations, accurate resolution of customer calls, driving insights and opportunities, and collaborative innovation with businesses to deliver customized voice assistant solutions in a short timeframe. The voice assistants allow customers to speak naturally, interrupt, ask questions, and move between topics, while also resolving over 50% of customer calls and providing valuable insights for operational improvements and business opportunities. Additionally, PolyAI collaborates with businesses to deliver innovative voice assistant solutions within 6 weeks or less.
Poly ai Use Cases
Poly AI's applications include bookings and reservations, call routing, authentication, troubleshooting, automated FAQs, multilingual account management, order management, billing and payment, personalized service, conversational data and insights, and zero touch resolution.
Lower support costs while providing a top-tier customer experience every time. Unlock efficiency with the only autonomous customer support AI platform.
AI chatbots are basic and limited. An AI assistant from EBI.AI can handle 85% of your routine enquiries from day one. Takes literally minutes to set up.
