Juphy 3.0

Juphy is a tool that allows companies to manage their customer support and engagement services on social media from one inbox. It's best used for customer support queries coming from these channels. If you are an agency & manage multiple brands, you can also create different workspaces and manage all their social channels in one platform.

• Unified Inbox: Juphy provides a unified inbox where you can manage and respond to all social conversations.
• AI-Powered: Juphy uses AI to provide response suggestions, making it easier to provide better answers to social messages.
• Team Collaboration: Juphy allows for team collaboration on all social conversations.

• Unified Inbox: Monitor and reply to all types of engagement on social media, email, and review platforms on a single dashboard.
• Team Collaboration: Gather agency, call-centre, and support team members in one place. Collaborate on customer inquiries in real-time.
• Ticketing: Prioritize, categorize, and assign tickets to the right team member with automated or manual tickets.
• Performance Reports: Measure your customer support performance with actionable and insightful reports.
• Canned Responses: Create canned & quick responses to answer frequently asked questions.

Juphy can be used in various scenarios, including:

• Customer Support: Juphy can be used to manage customer support queries coming from different social media channels.
• Team Collaboration: Teams can collaborate on client tickets and engagements in real-time, providing faster and better service.

Juphy offers a 7-day free trial. The Start plan costs $40 per month and includes 5 channels, 6 months history, and all core features of the platform. The Grow plan, which costs $36 per month, is the option if you want more than that. It includes 10 channels, unlimited chat history, ability to add comments to tickets and all core features of the platform.

Here are some of the top AI alternative products to Juphy:

1. Front
2. Freshdesk
3. Zoho Desk
4. Zendesk Support Suite
5. LiveAgent