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What is Symbl.ai?

Integrate real-time speech-to-text and context understanding. Powered by advanced deep learning models. Enable live captioning, track user intents, generate summaries and more from unstructured conversation data.

Pricing Model

Paid
Contact for Pricing

Last month visits

100K

Last month change

0.0%

Symbl.ai Product Overview

Symbl.ai is an AI-powered platform designed to transform unstructured audio, video, and text data into structured insights, events, and knowledge. It is purpose-built for customer calls, internal meetings, support calls, sales calls, podcasts, webinars, and videos.

Symbl.ai Highlights

  • AI-Powered: Symbl.ai leverages AI to provide automated meeting recording and AI-generated notes.
  • Versatile: It offers a wide range of use cases including sales intelligence, customer service intelligence, human resource intelligence, meeting intelligence, and communications intelligence.
  • Efficient: Symbl.ai helps businesses compete with brands and build differentiated, AI-driven experiences in their products cost-effectively and with a shorter time from lab to market.

Symbl.ai Features

Symbl.ai offers several features:

  • Automatic Speech Recognition
  • Closed captions
  • Custom vocabulary
  • Real-time interim results
  • Redaction
  • Speaker analytics
  • Speaker separation
  • Conversation analytics
  • Action items
  • Follow-ups
  • Formatted transcript
  • Topics

Symbl.ai Use Cases

Symbl.ai can be used in a variety of scenarios:

  • Recording and centralizing user research from Zoom or Google Meet in one place.
  • Replacing meetings with short videos.
  • Supercharging meetings with AI-notes.
  • Search past conversations for sentiments and intents to assess where the customer is in the buying journey to deliver tailored pitches, prepare for negotiations, or find cross/up sell opportunities.

Symbl.ai Pricing Model & Details

Symbl.ai offers a free plan with limited features. For more features, users can choose from the Pay As You Go plan. The pricing details are as follows:

  • Audio/Video: First 1,000 mins per month at $0/min, Next 29K mins per month at $0.027/min, Over 30K mins per month at $0.017/min
  • Text: First 10,000 words per month at $0/word, Next 3.74M words per month at $0.0002/word, Over 3.75M words per month at $0.00012/word
  • Insights: Free
  • Concurrency: Up to 50 concurrent connections

Top Symbl.ai Alternatives

Here are some alternative AI platforms:

  • Fathom: Records, transcribes, highlights, and summarizes meetings.
  • Salesforce Sales Cloud: Sells faster, smarter, and more efficiently with AI + Data + CRM.
  • HubSpot Sales Hub: Supercharges the sales process with Sales Hub, a powerful and easy-to-use sales CRM.
  • Apollo.io: The unified Apollo.io platform ensures reps reach the right person, at the right time, with the right message.
  • Gong: The patented Gong Revenue Intelligence Platform™ captures and understands every customer interaction, then delivers insights at scale, empowering revenue teams to make decisions based on data instead of opinions.
  • Gryphon.ai: A sales intelligence platform that provides real-time visibility into sales activity.
  • Convin.ai: An AI-powered platform that helps sales teams have better conversations with customers.
  • Mindtickle: A comprehensive, data-driven solution for sales readiness and enablement.
  • Aviso: An AI-powered platform that helps sales teams close deals faster.
Added on 11/29/2023