Symbl.ai

Symbl.ai is an AI-powered platform designed to transform unstructured audio, video, and text data into structured insights, events, and knowledge. It is purpose-built for customer calls, internal meetings, support calls, sales calls, podcasts, webinars, and videos.

• AI-Powered: Symbl.ai leverages AI to provide automated meeting recording and AI-generated notes.
• Versatile: It offers a wide range of use cases including sales intelligence, customer service intelligence, human resource intelligence, meeting intelligence, and communications intelligence.
• Efficient: Symbl.ai helps businesses compete with brands and build differentiated, AI-driven experiences in their products cost-effectively and with a shorter time from lab to market.

Symbl.ai offers several features:

• Automatic Speech Recognition
• Closed captions
• Custom vocabulary
• Real-time interim results
• Redaction
• Speaker analytics
• Speaker separation
• Conversation analytics
• Action items
• Follow-ups
• Formatted transcript
• Topics

Symbl.ai can be used in a variety of scenarios:

• Recording and centralizing user research from Zoom or Google Meet in one place.
• Replacing meetings with short videos.
• Supercharging meetings with AI-notes.
• Search past conversations for sentiments and intents to assess where the customer is in the buying journey to deliver tailored pitches, prepare for negotiations, or find cross/up sell opportunities.

Symbl.ai offers a free plan with limited features. For more features, users can choose from the Pay As You Go plan. The pricing details are as follows:

• Audio/Video: First 1,000 mins per month at $0/min, Next 29K mins per month at $0.027/min, Over 30K mins per month at $0.017/min
• Text: First 10,000 words per month at $0/word, Next 3.74M words per month at $0.0002/word, Over 3.75M words per month at $0.00012/word
• Insights: Free
• Concurrency: Up to 50 concurrent connections

Here are some alternative AI platforms:

• Fathom: Records, transcribes, highlights, and summarizes meetings.
• Salesforce Sales Cloud: Sells faster, smarter, and more efficiently with AI + Data + CRM.
• HubSpot Sales Hub: Supercharges the sales process with Sales Hub, a powerful and easy-to-use sales CRM.
• Apollo.io: The unified Apollo.io platform ensures reps reach the right person, at the right time, with the right message.
• Gong: The patented Gong Revenue Intelligence Platform™ captures and understands every customer interaction, then delivers insights at scale, empowering revenue teams to make decisions based on data instead of opinions.
• Gryphon.ai: A sales intelligence platform that provides real-time visibility into sales activity.
• Convin.ai: An AI-powered platform that helps sales teams have better conversations with customers.
• Mindtickle: A comprehensive, data-driven solution for sales readiness and enablement.
• Aviso: An AI-powered platform that helps sales teams close deals faster.