Freshworks

Freshworks is a modern business software suite that offers solutions for automating IT, customer service and support, and providing the best employee experience. It provides innovative customer engagement software for businesses of all sizes, making it easy for teams to acquire, close, and keep their customers for life.

• Freshworks offers a comprehensive suite of products that provide customer relationship management (CRM) support for customer service, sales and marketing, as well as software support for IT and HR.
• It provides an all-in-one solution, boosted with generative AI.
• Freshworks is known for its quick and easy setup, robust free plan, and broad product offering that includes HR and IT support.
• It has a very short setup time—around 48 hours.

• Freshworks offers a variety of products, each a fully functional platform that provides support for a specific business need: customer service, sales, marketing, human resources, or IT.
• Its products include Customer Service Suite, Freshdesk, Freshchat, Freshcaller, Freshsuccess, Freshservice, Freshsales, and Freshmarketer.
• These products provide AI-powered service and support solutions, built for the needs of today, ready to scale for tomorrow.

• Freshworks can be used by businesses of all sizes to streamline sales and marketing processes, boost revenue, and accelerate growth.
• It can be used by businesses seeking a CRM at an affordable price, with a quick and easy setup.
• It can be used by businesses looking to modernize IT service and operations with an intuitive, completely integrated IT.

Freshworks offers a variety of pricing options depending on the product line and company size. For example, Freshworks CRM system offers 3 pricing plans:

• Growth: starting at $29 per month, billed annually.
• Pro: starting at $69 per month, billed annually.
• Enterprise: starting at $125 per month, billed annually.

Here are some alternative AI products to Freshworks:

1. EngageBay: A highly affordable all-in-one marketing, sales, and customer support software with free integrated CRM.
2. Pipedrive: A CRM and pipeline management tool that helps you focus on actions that matter.
3. Insightly: A platform that helps businesses deal with the vital task of managing contacts, organizations, partners, vendors and suppliers.
4. AWeber: An email marketing and automation tool to help businesses grow.
5. Drip: An Ecommerce CRM that is built to help online brands by using on-site data to deliver personalized and scalable customer experiences.
6. HubSpot: A platform that provides software and support to help businesses grow better.
7. Salesforce: A customer relationship management solution that brings companies and customers together.
8. Zoho: A web-based online office suite containing word processing, spreadsheets, presentations, databases, note-taking, wikis, web conferencing, customer relationship management, project management, invoicing, and other applications.
9. Zendesk: A service-first CRM company with support, sales, and customer engagement products designed to improve customer relationships.
10. ServiceNow: A platform that delivers digital workflows that create great experiences and unlock productivity.