CallZen.AI

CallZen.AI's Core Features AI-Insights & Key Moment Identification: Track critical talking points and sentiments automatically in all your callsConversation Sentiment Analysis: Decode emotions in customer and agent conversationsAuto-Compliance Audit: Ensure 100% compliance adherence with automated QA and Call ScoringAgent Performance Management: Understand nuances in conversations to track and coach agentsCustom Reports & Analytics: Create interactive dashboards and reports to visualize trendsIntegrations: Integrate with enterprise CRM, emails, and more for instant alerts

CallZen.AI's Use Cases Sales: Close more deals by monitoring and coaching agents Customer Experience: Improve customer satisfaction by identifying top customer grievances Compliance: Track adherence of calls, penalize non-compliant calls, and track violations with Auto Audit Agent Coaching: Empower team performance with advanced coaching to motivate agents and amplify results