CallZen.AI
Open site
Save
ShareWhat is CallZen.AI?
Transform your contact center operations with CallZen. Dive into AI-powered analytics, sentiment analysis, compliance audits, and more. Experience the future of customer engagement.
Last month visits
<5K
Last month change
0.0%CallZen.AI Features
CallZen.AI's Core Features
AI-Insights & Key Moment Identification: Track critical talking points and sentiments automatically in all your callsConversation Sentiment Analysis: Decode emotions in customer and agent conversationsAuto-Compliance Audit: Ensure 100% compliance adherence with automated QA and Call ScoringAgent Performance Management: Understand nuances in conversations to track and coach agentsCustom Reports & Analytics: Create interactive dashboards and reports to visualize trendsIntegrations: Integrate with enterprise CRM, emails, and more for instant alerts
CallZen.AI Use Cases
CallZen.AI's Use Cases
Sales: Close more deals by monitoring and coaching agents
Customer Experience: Improve customer satisfaction by identifying top customer grievances
Compliance: Track adherence of calls, penalize non-compliant calls, and track violations with Auto Audit
Agent Coaching: Empower team performance with advanced coaching to motivate agents and amplify results
Added on 12/14/2023